Refund policy

Thank you for shopping with A.C.E | Awareness Changes Everything. We want you to be completely satisfied with your purchase.

We accept returns within 30 days of delivery.

To be eligible for a return, your item must:

Items that do not meet these requirements may not be accepted.

The following items are not eligible for return:

To request a return, please contact us with your order number and the reason for your return.

Once your return request is approved, we will provide instructions on where and how to send your item.

Please do not send items back without contacting us first.

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method.

Please allow your bank or payment provider additional time to process the refund and return the funds to your account.

Original shipping costs are non-refundable unless the return is due to an error on our part or the item arrived defective.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.

Please include your order number and clear photos of the item so we can review the issue and help resolve it.

If you need a different size or item, please contact us. Exchanges may be handled on a case-by-case basis depending on product availability.

Unless the item is defective, damaged, or incorrectly shipped, the customer is responsible for return shipping costs.

If you have any questions about our Return & Refund Policy, please contact us through the contact information provided on our website.

A.C.E | Awareness Changes Everything

Awareness Changes Everything